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Infocus Food Safety has worked on food safety policy and procedure writing for catering groups such as Aveo, Elynwood, and Spotless (Australia and New Zealand).

We have expertise in writing and developing user-friendly Food Safety Programs that are consistent with corporate policies and procedures but flexible enough for catering companies to implement across hundreds of sites and multiple sectors and jurisdictions.  Let our experienced team help you with a national approach to food safety that balances stakeholder requirements and expectations while ensuring compliance and provides your organisation with peace of mind that food related risks are being competently managed.

Infocus Food Safety also provide catering groups such as Opal and Compass with customised online training portals and courses for their staff members, allowing flexible and ‘company-specific’ training. Training reports can be provided on request or be sent automatically at agreed intervals to enable training compliance to be readily tracked by management.



Regional Catering Compliance Officer | Transfield Services

We are a large company delivering high-volume complex process catering services to an extremely important high-risk population. We observe a comprehensive HACCP-based Food Safety Program which our company takes immense pride in.

From the start, Infocus Management Group actively listened to our company’s specific training needs and they took the time to understand the outcomes we wanted to achieve from the food safety training.

The sessions were tailored to suit our HACCP-based Food Safety Program and the plan to deliver the complex training to 300+ recipients was customised to suit the varying needs of our diverse workforce.

Infocus’ presentation style is VERY engaging. Without fuss the training was effectively delivered at our many site locations across Regional Victoria. The numerous training sessions were extremely well structured and were facilitated with professionalism and purpose.

This was all done through practical examples and with an interactive presentation style. The trainer’s sensitive yet pragmatic approach, contributed to the overall success of the training sessions, and was well received. Interactive learning encouraged discussion, role-playing and demonstrations. I was particularly pleased to see the trainer was able to apply the tools and insights to individual participant’s cases and questions as they arose. All the aspects of our Food Safety Program in relation to HACCP-based Principles & Practices were talked about and followed up with thorough assessment methods to assure competency.

Thank you for successfully delivering qualitative, credible training.  

National Food Compliance Manager | Spotless /Downer

Infocus is good at managing a relationship with a business by having one person as the main person we deal with. This clear communication and relationship provides the security that your project matters.

The Food Safety Program includes:

  1. Management Policies – including a Food Safety Policy, Food Safety Training Policy, Staff Hygiene Standard & Employee Declaration, Food Supplier Standard, Document Version Control, Implementation Responsibilities of Staff
  2. Food Service Descriptions and Flow Diagrams
  3. Hazard Identification Tables (microbiological, chemical. physical and allergen hazards)
  4. Food Safety Management Tables – hazards, controls, monitoring procedures and corrective actions for each food service process from purchase & receipt of goods, through to food service
  5. Procedures – Step by Step for each Food Process Step
  6. Support Programs – including Allergen Management, Staff Training, Pest Control, Cleaning & Sanitising, Equipment & Premises Maintenance, Recall and Complaints, Audits & Verification procedures

The Food Safety Program record proformas will include:

  • Approved Supplier Register
  • Staff Illness / Condition Log
  • Incoming Goods Log 
  • Internal Audit Report Forms
  • Customised Daily Record Sheet (daily critical monitoring on one form)
  • Equipment & Premises Check
  • Food & Storage Temperature Logsheets
  • Document Control Records
  • Cleaning Schedules
  • Staff Training Record
  • Corrective Action Reports (including pest sighting, food recall, complaints etc)
  • Verification Schedule

Food Safety Program Reviews

Infocus Food Safety conducts annual Food Safety Program reviews to ensure our clients’ programs remain current, meet any organisational or legislative changes and reflect industry best practice. It is a legislative requirement in every state and territory for Food Safety Programs to be regularly reviewed.

An Annual Food Safety Program Review Service includes:

  • An onsite visit
  • Consultation with management and key personnel
  •  Review of food safety audits and council inspections / reports
  • A complete review, revision and reprinting of the Food Safety Program
  • Electronic version of the updated records / log sheets
  • Document Version Control and updating of the Revisions Record
  • Minor desktop revisions to the FSP during the annual review period
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