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Our expertise in the food safety requirements of vulnerable persons has led to Infocus Food Safety being engaged by a wide range of hospitals across Australia. These include the Royal Adelaide Hospital, Epworth Richmond, Bendigo Hospital, Alfred Health, Austin Health, Ramsay Health Care, Calvary Health Care and Tasmanian Health Services.

We have worked with a range of large and small public and private hospitals directly as well as large catering organisations that provide food services to hospitals.  In our experience, each hospital we have worked with has been unique, with a range of varying factors to consider when implementing a food safety management system:

  • Listeria management plans
  • Cooking fresh, cook/chill or a la carte food service approaches
  • Central Production Kitchens
  • Rethermalisation units
  • Automatic Guidance Vehicles
  • Electronic temperature monitoring systems (e.g. Kelsius, Monika data systems)
  • Dietary and menu management software (e.g. Delegate, Chefmax, cBord)
  • Internal and External Transport of food
  • Microbiological verification systems (food sample testing and cleaning swabs)

In addition to ensuring and assisting our hospital clients achieve ongoing compliance with their state or territory legislation, we have also been instrumental in enabling Spotless at the Royal Adelaide Hospital and Bendigo Hospital to achieve certification in Codex HACCP. We have also worked closely with Epworth Richmond who have become the first hospital in Australia to achieve certification in ISO 22000:2018.

For our HACCP or ISO 22000 certification hospital clients, our services include HACCP Program development, reviews and amendments, facilitating regular food safety meetings and annual mock recalls, liaison with auditors and regulators, interpretation of food laboratory results and support during Council or regulatory audits.

Infocus Food Safety is also registered in all states and territories to provide nationally recognised Food Handler and Food Safety Supervisor training for those working in the healthcare sector. In addition to accredited training, we also offer non-accredited courses, refreshers and customised training to meet clients’ specific needs. Training can be provided onsite with your staff, or via flexible online learning. Our experienced trainers incorporate real hospital-based food safety issues, scenarios and examples into their training sessions, ensuring that staff are engaged and learning from realistic and relevant experiences.

The Food Safety Program includes:

  1. Management Policies – including a Food Safety Policy, Food Safety Training Policy, Staff Hygiene Standard & Employee Declaration, Food Supplier Standard, Document Version Control, Implementation Responsibilities of Staff
  2. Food Service Descriptions and Flow Diagrams
  3. Hazard Identification Tables (microbiological, chemical. physical and allergen hazards)
  4. Food Safety Management Tables – hazards, controls, monitoring procedures and corrective actions for each food service process from purchase & receipt of goods, through to food service
  5. Procedures – Step by Step for each Food Process Step
  6. Support Programs – including Allergen Management, Staff Training, Pest Control, Cleaning & Sanitising, Equipment & Premises Maintenance, Recall and Complaints, Audits & Verification procedures

The Food Safety Program record proformas will include:

  • Approved Supplier Register
  • Staff Illness / Condition Log
  • Incoming Goods Log 
  • Internal Audit Report Forms
  • Customised Daily Record Sheet (daily critical monitoring on one form)
  • Equipment & Premises Check
  • Food & Storage Temperature Logsheets
  • Document Control Records
  • Cleaning Schedules
  • Staff Training Record
  • Corrective Action Reports (including pest sighting, food recall, complaints etc)
  • Verification Schedule

Food Safety Program Reviews

Infocus Food Safety conducts annual Food Safety Program reviews to ensure our clients’ programs remain current, meet any organisational or legislative changes and reflect industry best practice. It is a legislative requirement in every state and territory for Food Safety Programs to be regularly reviewed.

An Annual Food Safety Program Review Service includes:

  • An onsite visit
  • Consultation with management and key personnel
  •  Review of food safety audits and council inspections / reports
  • A complete review, revision and reprinting of the Food Safety Program
  • Electronic version of the updated records / log sheets
  • Document Version Control and updating of the Revisions Record
  • Minor desktop revisions to the FSP during the annual review period
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